All organizations or companies must have a strategic plan to achieve success in today’s competitive markets. If you are looking for a way to improve your organization through strategic planning, then you are at the right place. In this article, we will look at strategic excellence via hoshin planning. Toyota Production System uses the concept of hoshin kanri, commonly called hoshin planning, which is similar to a ship’s compass and based on a policy deployment principle.
First, you need to understand the importance of strategic excellence. Toyota uses operational excellence as a strategic weapon. So, strategic or operational excellence is partly based on the tools and methods that Toyota made famous for quality improvement in the manufacturing world. These include tools such as kaizen, heijunka and jidoka.
Strategic excellence is really a philosophy of teamwork, leadership and problem solving for continuous improvement. Using this philosophy, the organization will focus on the needs of customers, empowering workers and optimizing existing business activities. This continuous improvement is not just about improving the quality of HR, but also about the standards and processes. The main objective of strategic or operational excellence is to reduce wastes and operation costs without affecting time delivery, quality and the price for products and services.
To be continued …